Last revised: November 5, 2025
Our Commitment to Privacy
This Privacy Policy (the “Policy”) was developed as part of How To File Taxes, LLC, d/b/a Affordable Tax Co. (also referred to below as “HTFT”, “we”, “us” and “our”) commitment to combine the highest quality services with the highest level of integrity in dealing with our clients and visitors. The Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us, and to assist you in making informed decisions when using our site and services.
What Information Do We Collect?
When you visit our website, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and/or website usage information collected on an aggregate basis as you and others browse our site.
1. Personal Information Provided Through Online Forms
If you choose to inquire about our services, you may need to provide personal information. Examples include:
- Name
- Mailing address
- Email address
- Home and/or business phone number
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses for a period of 24 months. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Website Use Information
Similar to other commercial websites, our website utilizes web server logs to collect information about how our website is used. For example, information gathered through web server logs may include the date and time of visits, the pages viewed, time spent on our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
Children’s Information
We recognize a special obligation to protect personal information obtained from young children. Our website is designed and intended for adults and is not of likely interest to children. The forms on our website are capable, however, of collecting online information from children under the age of 13 who furnish it without prior parental consent. Upon discovery that any such information has been supplied by children under the age of 13, we will disregard and delete that information. We urge parents to instruct their children to never give out their real names, addresses or phone numbers without their permission when online.
Additionally, the California Consumer Privacy Act requires that an individual under the age of 16 must provide opt-in consent for their personal information to be sold. Children under the age of 13 must provide valid parental consent for their information to be sold.
Information Sent To Us By Your Browser
Like most commercial websites, we collect information that is sent to us automatically by your web browser when you access our website. This information typically includes the IP address of your internet service provider, the type of operating system and the type of your browser. The information we receive depends on the settings on your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. We use this information to create statistics that help us improve our website and make it more compatible with the technology used by our visitors. We review these server logs for security purposes, such as detecting attempted intrusions or compromises to our network. If we suspect criminal activity, we might share our server logs – which contain visitors’ IP addresses – with the appropriate investigative authorities who could use that information to trace and identify individuals. In addition, if you access our website through an email we have sent you, we may link the information provided by your browser to information in our records that identifies you personally.
Information Collected Using “Cookies”
Like many commercial websites, we use “cookies.” A cookie is a small text file that is placed on your hard disk by a web server. Cookies cannot be used to install computer programs or deliver viruses to your computer. We may use two types of cookies – “session cookies” and “persistent cookies.” We may use “session cookies” to assign a randomly generated unique identification number to your computer. A session cookie expires after you close your browser. We use session cookies to collect information about the ways visitors use our website – which pages they visit, which links they use and how long they stay on each page. We analyze this information, known as “click-through data,” to better understand our visitors’ interests and needs, and to improve the content and functionality of our website. We may also use “persistent cookies.” These cookies do not expire when you close your browser but stay on your computer until they expire, or you delete them. Each time you visit our website, our web server will recognize your cookie. By assigning your computer a persistent, unique identifier, we’re able to create a database of your previous choices and preferences. In situations where these choices or preferences need to be collected again, they can be provided by us automatically, saving you time and effort. Assigning your computer, a persistent, unique identifier also helps us keep a more accurate account of how many people visit our website, how often they return, how their use of our website may vary over time, and the effectiveness of our promotional efforts. If you access our website through an email, we have sent you or you’ve created a “user identity” during one of your visits, we may link the information provided by our cookies to information in our records that identifies you personally.
Log Files
We may also collect log files that record website activity, including how many “hits” a particular web page is getting. These entries are generated anonymously and enable us to assess overall site activity, track interest in advertised sales and troubleshoot technical concerns. We also use the log file entries for our internal marketing and demographic studies, so that we can constantly improve the services we provide you. Log files are only used internally, and are not associated with any individual, computer system, or browser.
3. Right of Choice: How Do We Respect Your Privacy Choices?
We do not send out newsletters at this time, but in the event that we do, if you no longer wish to receive our email communications, please email me at the contact information below that you no longer wish to receive email communications. These emails are sent manually, and the firm maintains a manual opt-out list to prevent us from sending emails to those addresses.
4. External Transfer: How Do We Share Your Information?
Depending on how you’ve interacted with us in the past, and for what purpose, we may share your information in the ways described below:
Third-Party Service Providers
We may use other companies to provide services to our business and clients and fulfill your requests. For example, we may use subcontractors for consulting engagements and administrative tasks. It is our policy to use service providers that maintain appropriate levels of data protection, security and confidentiality, and that comply with applicable law.
Other Limited Circumstances
There are other limited circumstances in which we may share your personal information with third parties. For example, we may disclose your personal information when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement or to comply with a subpoena or court order; to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the rights, property or safety of How To File Taxes LLC d/b/a Affordable Tax Co. or a third party; or to protect your vital interests. In addition, your personal information may be transferred to another company that has acquired stock or all or part of the assets of How To File Taxes LLC d/b/a Affordable Tax Co., for example, as the result of a sale, merger, reorganization, dissolution, or liquidation. If such a transfer occurs, the acquiring company’s use of your personal information will still be subject to this Policy and the privacy preferences you have expressed to us.
We will not otherwise share your personal information with affiliates, service providers, or other third parties for unknown or unrelated purposes.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers.
Sharing Information
We may share personal information about you with firms that assist us in servicing your account or accounts and processing transactions you request. We may share personal information about you among our affiliates to offer or provide further products and services to you. Our affiliates include the following:
- Affordable Tax Co.
We do not disclose personal information about you with non-affiliated third parties except as permitted or required by law (e.g., disclosures to service client accounts or to respond to subpoenas). We may share personal information about you with non-affiliated individuals or entities that you have previously authorized, including but not limited to, your other professional advisors and/or service providers (e.g., attorney, accountant, insurance agent, broker-dealer, investment adviser, account custodian).
In addition to that which is described in this notice, we restrict access to non-public personal information about you to employees of our firm and, in limited situations, to other non-affiliated third parties who assist us in providing services to you. Their right to further disclose and use the information is limited by the policies of our firm, applicable law, our Code of Ethics, and nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable law and regulations to guard your non-public personal information. We reserve the right to amend our policies at any time and will notify you should this occur.
How Do We Protect Your Information?
Information Security
We utilize password protected documentation and encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Employee Access, Training and Expectations
Our corporate values, ethical standards, policies, and practices are committed to the protection of customer information. Our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons, processes, and transactions.
Your Privacy Rights
How To File Taxes LLC d/b/a Affordable Tax Co. generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection.
Depending on the jurisdiction in which you are located, you may have the following rights in relation to your personal data:
- Right of access and data portability. You may have the right to request that we disclose to you information about our collection and use of your personal data in the preceding 12 months, including: (a) the categories and specific pieces of personal data we collect; (b) the categories of sources from which we collect or sell personal data; (c) the business or commercial purpose for which we collect personal data; (d) the categories of third parties with whom we share personal data; and (e) the categories of personal data disclosed for a business purpose or sold to third parties and the categories of third parties to whom such personal data was sold or disclosed.
- Right to deletion. You may request that we delete certain personal data that we have collected about you. The foregoing is subject to our right to maintain your personal data for specific purposes as permitted by law. If we are unable to comply with any such request, we will notify you.
- Right to opt-out. You may have the right to request that your personal data not be used for any other reason than business purposes.
- Right to non-discrimination. You have the right to exercise any of the rights listed above without discrimination by us or any additional charges or cost.
- Right to correct. For example, if the personal data is incomplete or incorrect.
Privacy Statement
How To File Taxes LLC d/b/a Affordable Tax Co. may modify this privacy statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the date at the top of this page.
Exercising Your Rights in Relation to Personal Data
You may make privacy requests by emailing lrobinson@howtofiletaxesllc.com
Contact
If you would like any additional information, or have questions surrounding the content or resources within this policy, please contact us at lrobinson@howtofiletaxesllc.com or by mail:
How To File Taxes LLC171 Crisler St
Canton, GA 30114